HTML Help Builder
Problem opening PDF'
Gravatar is a globally recognized avatar based on your email address. Problem opening PDF'
  Desmond
  All
  Nov 17, 2021 @ 11:43am

Have been using West Wind help builder for years... Now have one user who cannot open a PDF in the interface, he can open any other PDF's.

Two messages: There was an error opening this document. This file cannot be found.

The other is mk: @MSITStore:c:\Users\userid\desktop\epubs.chm:/HTTP;//10.173.11.61 is correct The files attempting to accessed are in fact located at 10.173.11.61

Gravatar is a globally recognized avatar based on your email address. re: Problem opening PDF'
  Rick Strahl
  Desmond
  Nov 17, 2021 @ 12:07pm

Not a valid file or URL path if referenced with an IP address. It needs to be formatted either as a UNC path or URL scheme (ie. https://xx.xx.xx.xx/).

Opening PDF files from within a CHM file may not work in many situations due to security restrictions of the CHM viewer's browser engine (IE).

My recommendation: Ditch CHM and put the docs online on a static Web site. It look better, be searchable and overall have a better experience. Hooking up into FoxPro will be a bit more work as you have to map help requests to online help, but worth it to ditch the hideous CHM viewer.

+++ Rick ---

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