West Wind WebSurge
WebSurge doesn't start up properly on Windows Server 2016
Gravatar is a globally recognized avatar based on your email address. WebSurge doesn't start up properly on Windows Server 2016
  Mike Hoffmann
  All
  Jan 7, 2019 @ 07:24pm

Hi there

I just installed WebSurge on a Windows Server 2016 64 bit with .net 4.5, as well as a Windows Server 2012 R2 64 bit with .net 4.5, and on both machines the tool doesn't start up properly when trying to open it. Please see attached image for the Windows error.

I installed it on a standard Win 7 machine and it runs perfectly fine there, so I started to think it may have to do with it being a server box?

Any clues as to why this might be? If you need more other details to answer appropriately let me know.

Thanks Mike

Gravatar is a globally recognized avatar based on your email address. re: WebSurge doesn't start up properly on Windows Server 2016
  Rick Strahl
  Mike Hoffmann
  Jan 7, 2019 @ 11:24pm

I just tested this on my own Windows 2016 server and it works there for me.

You'll need .NET 4.5.2 or later for it to run but I don't think that's the problem you have since it appears the app launches - if it was a version conflict (ie. <4.5.2) I think the application wouldn't even launch.

Take a look in the Windows Event log and see if there's additional info about the crash.

+++ Rick ---

Gravatar is a globally recognized avatar based on your email address. re: WebSurge doesn't start up properly on Windows Server 2016
  Rick Strahl
  Mike Hoffmann
  Apr 16, 2019 @ 02:49pm

Just to follow this up and close the loop (a little late) - it turns out there was indeed an intermittent bug that was related to the fade out logo on the loader form. Didn't happen every time but the slower the machine apparently the more likely the problem was.

I've removed the fade out code a few updates back and that should have solved the startup issues on server OS.

I believe the issue isn't the server OS per se, but rather then remote desktop UI not dealing with the fade operation properly. IAC this should no longer be an issue.

Gravatar is a globally recognized avatar based on your email address. re: WebSurge doesn't start up properly on Windows Server 2016
  Mike Hoffmann
  Rick Strahl
  Apr 16, 2019 @ 09:36pm

I appreciate your reply. Glad it led to more investigation on your end and a new version should have resolved it by the sound. Speaking of slower machines, it strongly reminds me of our servers here, no wonder...rant over

Thanks

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