HTML Help Builder
How to keep special language characters when importing data from an old version of Help Builder
Gravatar is a globally recognized avatar based on your email address. How to keep special language characters when importing data from an old version of Help Builder
  Arcadio Bianco
  All
  May 14, 2019 @ 03:50pm

We have a new version of Help Builder and imported data from an old version. In the process it lost special Spanish characters á, e', í, ó, ú and ñ.

How do we tell Help Builder about those characters before again importing the data?

TIA,

Alex

Gravatar is a globally recognized avatar based on your email address. re: How to keep special language characters when importing data from an old version of Help Builder
  Rick Strahl
  Arcadio Bianco
  May 15, 2019 @ 05:48pm

Not sure... What are you seeing exactly? Are you talking about the editor or the output/preview?

What does the data look like in the old database? As far as I can tell as long as you are on the right code page those characters should just work. IOW, I can enter the text you provided in the Markdown Editor and it saves the raw data in the DB file if I open it in Fox and look at the memo. IOW, there's there's no translation happening.

If you're having problems with the output, then you need to probably make sure you update your templates. The templates render to UTF-8 and they include the appropriate headers to make that work.

+++ Rick ---

Gravatar is a globally recognized avatar based on your email address. re: How to keep special language characters when importing data from an old version of Help Builder
  Alejandro A Sosa
  Rick Strahl
  May 16, 2019 @ 12:42pm

Here is the effect after importing the data.

Thanks,

Alex

Gravatar is a globally recognized avatar based on your email address. re: How to keep special language characters when importing data from an old version of Help Builder
  Rick Strahl
  Alejandro A Sosa
  May 16, 2019 @ 01:28pm

What are you importing exactly?

What does the data look like in the editor pre and post export?

I know what the problem is but I don't know where it's originating. The original data is UTF-8 encoded and that's getting pulled into the new project when it shouldn't be.

+++ Rick ---

Gravatar is a globally recognized avatar based on your email address. re: How to keep special language characters when importing data from an old version of Help Builder
  Alejandro A Sosa
  Rick Strahl
  May 16, 2019 @ 03:34pm

In the editor it looks fine

Gravatar is a globally recognized avatar based on your email address. re: How to keep special language characters when importing data from an old version of Help Builder
  Rick Strahl
  Alejandro A Sosa
  May 16, 2019 @ 07:00pm

Hmmm... this might have to do with the old Help Builder format.

Can you create a new topic and use Markdown then paste in the same text. Does that work (I think it would)...

+++ Rick ---

Gravatar is a globally recognized avatar based on your email address. re: How to keep special language characters when importing data from an old version of Help Builder
  Rick Strahl
  Alejandro A Sosa
  May 16, 2019 @ 07:06pm

Hmmm... not sure, I don't see the same behavior you are even in Help Builder mode:

Make sure you have the latest version and you probably need to update your templates. You're still using the old templates and there's different behavior with those I bet.

+++ Rick ---

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